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Wavelength Questions and Answers

What is Wavelength Service?

Wavelength service is based on dense wave division multiplexing (DWDM) technology that addresses a wide range of INTER-LATA and METRO applications. It is an economical way to meet high-capacity bandwidth requirements for interconnecting customer locations.  Wavelength service is a fully managed, private, point-to-point service delivered over a state-of-the-art DWDM network.

Who uses Wavelength Services?

Wavelength service has major applications for banks, financial institutions, government organizations, enterprise customers, inter-exchange carriers (IXCs) and wireless operators.  Even NASA uses Wavelength Services.

Which applications benefit from Wavelength Service?

Wavelength provides increased network capacity in key locations to support high bandwidth applications such as Internet, video and multimedia streaming.  Wavelength can also be used for point-to-point connectivity.

What Bandwidths are Available for Wavelength Service?

We offer a wide range of transport bandwidths including 1GbE, 2.5G (OC-48), 10G (OC-192 or 10G WAN PHY), and 10GbE LAN PHY.

What are the Primary Benefits of Using Wavelength Services?

  • Cost Effective - Save on overhead expenses while deploying your solution quickly since no local loop is required.  Also, customers manage their own protection scheme.
  • Easily transmit large amounts of data for a significantly lower cost per megabyte
  • Easily-scalable - high-capacity Metro and/or Intercity solutions to meet your unique business needs.
  • Global reach - connectivity to 200 of the major markets in the world.
  • Point-to-point, bi-directional - unprotected circuit with speeds at 2.5 or 10 Gbps.
  • Seamless - global, seamless optical connectivity.
  • Flexible - supports diverse business applications.
  • Ensured quality, reliability - performance-based Service Level Agreements.
  • Faster - increased speed-to-market.
  • Fully compliant - ITU-T and Telcordia standards.
  • Online network management - place service orders and track the status
  • Full support - network maintenance and 24x7 surveillance of all equipment.
  • Supported by our Colocation product offering.

 

Global Communications Group Q&A

What are your Customer Service hours?
The service providers operate 24x7, 7 days a week. If you need to reach our headquarters office, we are available between 8am to 5pm MST.

How will I be billed?
We represent multiple companies and have negotiated competitive rates with each. You will be billed for the services you use by the underlying service provider.

Why should I work with GCG instead of the Carrier directly?

  1. Service. When you need help, we're only a phone call away, and you won't be sitting on hold waiting for us.
  2. Rates. We have negotiated pricing for services. In most cases, our rates are lower than those offered directly through the carriers providers.
  3. Choice. As a Master Agent representing different carriers, we work with you closely to choose the services that fit your requirements.
  4. Additional Telecom Services. Please utilize us for your office internet, voice, and data service needs
  5. Experience. Global Communications Group endeavors to be at the forefront of the technology. Our professional consultants have worked directly for major carriers over the past twenty five years implementing telecom services and supporting small, medium, and large business accounts.

 

 

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